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Information regarding temporary positions: Applications for temporary positions are held for 60 days.  You will not receive a response to your application unless you are selected for an interview.  If you have not been contacted within 60 days and you are still interested in a job with the City, reapply.

* Operations Manager- Parks and Recreation

  • Type:Full Time
  • Salary/Pay Rate:$6,354 - $8,894 per month
  • Posted Date:01/09/2018 11:38 AM

The City of Lancaster
Invites Applications for:
Operations Manager- Parks and Recreation
(Non-Union - Mid-Management)
Parks, Recreation & Arts Department
                                                                                        Exempt - Not Overtime Eligible                                                                                           Eligible for Administrative Time (80 Hours)
Benefits eligible & 401(a) payment equal to 5% of base salary


The Operations Manager provides highly responsible and management support in the planning, analysis, coordination, and conduct of operating programs and activities for the Parks and Recreations Divisions; supervises assigned staff; and performs administrative studies and special projects.


  • Assist in the development and implementation of goals and priorities for the Department; plan, assign, and manage recreational activities pertaining to Athletics, Enrichment, and Community Outreach; oversee assigned administrative processes, procedures, programs, and activities.
  • Develop and implement special management studies, including conducting surveys and performing research and statistical analysis on administrative, budgetary, and/or operational issues; compile and evaluate results in an informational format with recommendation(s) to management.
  • Plan, assign, and manage the maintenance and improvement (e.g., the planting, cultivating, irrigating, mowing lawns and trimming shrubs) of City parks and landscaped areas and the maintenance and construction of park equipment and facilities (e.g., sprinkler systems, picnic shelters, benches, playground equipment, utilities, etc.).
  • Coordinate park maintenance and construction activities with other City departments and divisions, as well as with outside agencies.
  • Review plans for landscape construction and maintenance.
  • Design, implement, and prioritize projects; outline scope of work to prepare for competitive bids; ensure necessary paperwork and permits are obtained as necessary.
  • Ensure the safe use of equipment and materials; train personnel in the proper handling and safe usage of chemicals and fertilizers.  
  • Ensure training programs are attended by staff and collaborate with the Safety Management Analyst to assess training needs and provide feedback.
  • Prioritize the safety and wellbeing of staff and community members.
  • Manage the work of staff including: coaching staff for improvement and development, training, assigning, reviewing and evaluating work performance; coordinating activities, maintaining standards, allocating personnel, selecting new employees, acting on employee issues and recommending and implementing employee discipline.
  • Provide leadership, maintain effective employee relations and work with other department managers in the development and retention of key talent.
  • Monitor the performance of contractors engaged in landscape maintenance and park construction to ensure that the contractor is meeting the provisions of the specifications.
  • Develop and implement goals, objectives, policies, and procedures; evaluate work methods and procedures for improving the division’s performance and meeting goals; ensure that goals are achieved; forecast the needs and resources of assigned divisions; assist in assessing and developing current and long-term goals and objectives for the Department to meet the needs of the community.
  • Oversee assigned administrative processes, procedures, programs, and activities.
  • Develop and implement special management studies, including conducting surveys and performing research and statistical analysis on administrative, budgetary, and/or operational issues; compile and evaluate results in an informational format with recommendation(s) to management.
  • Assist in budget development and administer assigned budgets as required; submit justifications for staffing levels, equipment and materials.
  • Develop short- and long-term plans for maximizing resources and services available to the community.
  • Assess community needs and trends; project future demographic changes and resulting needs; develop long-terms strategies for programs based upon changes.
  • Prepare reports, manuals, and correspondence relating to departmental and interdepartmental operations, systems, and procedures; interpret rules, standards, and procedures; monitor programs and compile project status reports.
  • Administer assigned departmental programs; coordinate program activity with City departments and divisions; evaluate and implement strategies to improve operations.
  • Prepare and monitor program grants and related proposals; monitor compliance with applicable contracts and/or agreements.
  • Participate in special projects including research of new programs and services, budget analysis and preparation, and feasibility analyses.
  • Respond to and resolve citizen inquiries and complaints; respond to inquiries or requests for service from interested community groups and citizens; interprets City policy for community groups, commissions, advisory boards, and citizens; negotiate and resolve sensitive issues.
  • Serve as a liaison for assigned Parks & Recreation Division with other divisions, departments, and outside agencies; attend and participate in organization and community meetings, committees and boards as necessary.
  • Select, supervise, train and evaluate subordinates.
  • Maintain accurate records and files of departmental program activities.
  • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
  • Perform related duties as assigned.


  • A Bachelor’s degree from an accredited college or university with major course work in Sociology, Arts, Recreation, Public Administration, or a related field; OR equivalent years of work experience (5 years) in delivery of human services, cultural, and leisure time services, including three (3) years of supervisory experience; OR any equivalent combination of education and work experience.
  • Knowledge of principles and practices of public administration; techniques of administrative and quantitative financial research and analysis.
  • Knowledge of techniques of program administration; methods of report preparation and presentation, including composition and English usage, spelling.
  • Knowledge of grammar and punctuation; principles of supervision, training and performance evaluation; City policies and procedures and applicable Federal and State legislation and regulations related to area(s) of assignment; modern office procedures, methods, and computer equipment.
  • Ability to provide highly responsible and management support in the planning, analysis, coordination, and conduct of operating programs; on a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information, and observe, and solve operational and technical policy and procedural issues.
  • Ability to interpret and apply City ordinances, regulations, and procedures according to area(s) of assignment; prepare and present written and oral reports of studies to City staff, and outside agencies and organizations; plan and carry out department or division programs; evaluate effectiveness of assigned program(s) through systems analysis and service level standards.
  • Ability to understand community needs in a variety of recreation areas and evaluate activities according to those needs.
  • Ability to perform the essential functions of the position; establish and maintain effective and cooperative working relationships within the Department, with other municipal officials, and with the public.
  • Possess excellent interpersonal communication skills both verbal and written; ability to communicate clearly and concisely, and make effective public presentations.
  • Ability to work independently under pressure; proactive thinker/self-starter.
  • Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Advanced skill in Microsoft Word, Excel, Access, Outlook and PowerPoint; proficiency in common office equipment, i.e., printer, scanner, copier and fax machine.

Working Conditions/Physical Requirements:

  • Work is performed in a standard office environment and the field with extensive public contact and frequent interruptions. May be required to work evenings, weekends and split shifts; may be required to travel outside City boundaries to attend meetings.
  • Primary functions require sufficient physical ability and mobility to work in an office and field setting:
    • To stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 25lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
  • Vision requirements:
    •  See in the normal visual range with or without correction.
  • Hearing:
    • Hear in the normal audio range with or without correction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

For additional information, please review our Job Application and Selection Procedure page.


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