Traffic Operations

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Our primary function is to provide inspection, maintenance, and repair to lighting, signal, sign and markings.

Traffic Operations is responsible for:

Maintaining, repairing, and replacing damaged signal equipment, street lights and smart pedestrian crossings at over 140 locations.
Maintaining, repairing and replacing a communications network with over 50 miles of fiber optic cables and wireless antenna.
Installing, removing and replacing street striping, signs and markings such as crosswalks, reflectors, center lines, lane lines, ceramic markers, stop stencils, stop bars, stop signs, speed limit signs, and regulatory signs throughout the city covering over 90 square miles.

Street Light Operations is responsible for:

The Streetlight team is responsible for the maintenance and repair of over 20,000 city owned light poles and fixtures. The streetlight team also coordinates the maintenance and repair of thousands of lights owned by Southern California Edison inside the city limits.

Contact Information:

For more information, or to report a problem, contact the Transportation Division between the hours of 8 AM and 5 PM, Monday through Thursday and Friday between the hours of 8 AM and 4 PM at (661) 723-5985.

Traffic Operations FAQs

Expand/Contract Questions and Answers

My street light is out. Who do I call?
To report a light out you can call 661-723-5985 or report it on Lancaster Connect.

When reporting an issue with street lighting please have a location, what is wrong with the light, and if possible provide the light pole tag #.
Why are there cameras on top of some of the traffic signals?
Cameras are in place at several signalized intersections locations throughout City of Lancaster to only detect the presence of vehicles at an intersection, thereby providing service and extended green time. Intersection cameras do not have the capability to take photographs or record video.

If you have any questions, contact the Traffic Operations Division at 661-723-5985.
When was the sign installed?
The Traffic Operations Division maintains a database of the signs located throughout the City. Questions can be answered by calling 661-723-5985.
Who do I contact to discuss traffic signals in flash mode?
You can either contact Traffic Operations Division office at 661-723-5985 or complete a Lancaster Connect request online.
How do I report a malfunctioned pedestrian button?
You can either contact Traffic Operations Division office at or complete a Lancaster Connect request online.
If I have an emergency situation and the Public Works Department/Traffic Operations Division is closed who can I call for help?
If you have a Public Works/ Traffic Operations Division related emergency after business hours, contact the Sheriff’s Department at 661-948-8466.

The Sheriff’s Department will take your information and contact the Public Works Supervisor. There is a Public Works Duty Supervisor on call 24 hours a day, seven days a week.
What days and hours is the Transportation Operations Division Office open?
8:00 a.m. to 5:00 p.m. Monday thru Thursday and Friday between the hours of 8:00 a.m. to 4:00 p.m.
Where is the Transportation Operations Division Office located?
615 West Avenue H, Lancaster, California, 93534
How do I report damage/graffiti on a traffic sign?
You can either contact Traffic Operations Division office at 661-723-5985 or complete a Lancaster Connect request online.
How do I report a traffic signal problem?
Contact the City’s Traffic Operations Division 661-723-5985.

Connect with Lancaster and send us your questions, complaints and compliments directly to the City. Choose a category and enter your request for maintenance or service.

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Traffic Operations

Traffic Operations FAQs

My street light is out. Who do I call?

Why are there cameras on top of some of the traffic signals?

When was the sign installed?

Who do I contact to discuss traffic signals in flash mode?

How do I report a malfunctioned pedestrian button?

If I have an emergency situation and the Public Works Department/Traffic Operations Division is closed who can I call for help?

What days and hours is the Transportation Operations Division Office open?

Where is the Transportation Operations Division Office located?

How do I report damage/graffiti on a traffic sign?

How do I report a traffic signal problem?

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